License Verification

Technical issues and help in: forum registration/posting, account creation/confirmation, platforms and licenses issues.

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License Verification

Post by emergency »

Zmodeler wont verify online after verifying in the program.

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Oleg
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Re: License Verification

Post by Oleg »

Your platform ID has never logged in to license server. You have either not configured online access for ZModeler properly, or OS windows does not let ZModeler to reach license server.

If you use manual license validation, you have to use the latest ZModeler version: 3.2.1.1195. Also, when you press "Validate" button in web account, you should specify whether you use 32-bit or 64-bit ZModeler version (validation keys are different). Also, you should have exactly the same license key in ZModeler as you see in web account (validations are different for different keys). Then copy validation key, go back to ZModeler's license window, press and hold Shift key for 2-3 seconds. press OK and restart ZModeler.

P.S. if automatic / online method does not work for you, clear account name and password fields in ZModeler on "Account Setup" page and restart ZModeler before validating manually.
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