Account Help

Technical issues and help in: forum registration/posting, account creation/confirmation, platforms and licenses issues.

Moderator: Oleg

Emergency

Account Help

Post by Emergency »

Can't Reset Password to my account and Zmodeler wont verify online after verifying in the program.

username:emergencydistributors

platfom id: H4947-B7

Thank you
emergency

Re: Account Help

Post by emergency »

May you please manually verify. I have the same issues every time. Thank You
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Oleg
Site Admin
Posts: 14045
Joined: Fri Feb 06, 2004 3:54 am
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Re: Account Help

Post by Oleg »

I can not perform license activation/validation remotely, only you can do it.

Ensure you use the latest version of ZModeler: 3.2.1.1195.
Copy your license key in web account.
Run ZModeler as Administrator, open License Information window, press and hold Shift key for 2-3 seconds. You should see your license key and "Verification: Failed".
In web account specify whether you use 32-bit or 64-bit version and press "Validate" button. Copy validation key.
Go back to ZModeler's license window, press and hold Shift key for 2-3 seconds again. You should see "Verification: revalidate in 6 days" or something like that. press OK and restart ZModeler as administrator.
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