License Verification Failed (Online and Offline) *FIXED*

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License Verification Failed (Online and Offline) *FIXED*

Postby TeknixTM » Tue Mar 13, 2018 11:45 am

I bought a 1-month license without knowing I had a 15 Day trial, so I used the 15-day trial now I am trying to activate the 1-month License. However when I try to use online and offline verification it keeps coming back as failed, any suggestions?

*UPDATE* Apologies, I tried to verify it again one more time and despite it not working all evening, this time it did.
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Re: License Verification Failed (Online and Offline) *FIXED*

Postby Oleg » Wed Mar 14, 2018 10:13 am

in case of installing new license key it is recommended to remove both CodeLib files from Shared folder. then start ZModeler and let it download updates; then restart and let it apply new license key.

automatic license installation might not work if old license key is not yet expired (e.g. considered by ZModeler as "1 day left" while account assumes it is expired already).
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