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Again a new platform ID...

Posted: Fri Jul 21, 2017 12:17 am
by Trucker98
Hello Oleg,

today I wanted to do some modding after one week aus pause.

And I saw, that I have no license activated in my Zmodeler. So I checked it and recognized, that I got again a new platform ID. I knew the new routine, which generates these IDs, but I think I got a new one because I´ve updatet my BIOS.

I have a Ryzen Processor in my RIG, so it is needed to update the BIOS regulary.

Normaly no Problem, but I can´t revoke my 1-year license from the old platform. Can you say me why or revoke it for me or something else? For now I am using the trial-license you get with a new platform, because I need to work with the Zmod now.

Thanks for all!

Re: Again a new platform ID...

Posted: Fri Jul 21, 2017 12:28 am
by Oleg
upgrading bios will definitively give new platform ID. You can remove/blacklist your old platform ID and your license will get revoked automatically; then submit your new platform ID and activate license again.

Re: Again a new platform ID...

Posted: Fri Jul 21, 2017 1:06 am
by Trucker98
Thank you very much.

I didn´t know that the license get automaticly revoked, when I blacklist the old platform.

But now it´s working again!