No Validation?

Troubleshooting and guides for managing your ZModeler3 account and licenses.

Moderator: Oleg

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youngbuck
Posts: 19
Joined: Sun Nov 04, 2012 7:41 am

No Validation?

Post by youngbuck »

Hi,
My computer restarted itself last night and did an update and now when I open zmodeler I get platform ID and License loaded but no validation, I have tried both online and offline but nothing works, how can I fix this?

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Oleg
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Re: No Validation?

Post by Oleg »

i suggest to reinstall ZM. you can copy ZModeler3_profile.xml from your version, so all your settings and preferences are saved.
youngbuck
Posts: 19
Joined: Sun Nov 04, 2012 7:41 am

Re: No Validation?

Post by youngbuck »

Thanks for replying, using a new copy did not help but when I changed my platform password it finally validated, thank you :)
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