Problem with activating

Troubleshooting and guides for managing your ZModeler3 account and licenses.

Moderator: Oleg

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Laxii
Posts: 2
Joined: Fri Jul 05, 2013 3:45 am

Problem with activating

Post by Laxii »

I have very weird problem with activation process..
License key in Zmodeler3 doesn't match license key on zmodeler3.com so I copied the one from site, press shift in about tab and new license key is there, but when I copy validation key and press shift nothing happens... I tried restarting Zmodeler but then old license key is back
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Oleg
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Joined: Fri Feb 06, 2004 3:54 am
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Re: Problem with activating

Post by Oleg »

Delete "CodeLib" files from "Shared" folder. Start ZModeler and let it autoupdate - it will download empty license storage files. Restart Zmodeler and activate it with your new license key. then restart again. It's recommended to run ZModeler with administrative privileges while performing an activation.
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