Possible license transfer to other account?

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Possible license transfer to other account?

Postby Zola » Sun Jun 28, 2015 8:50 pm

Hi
I accidentaly bought license for account for old PC platform which I'm not using anymore (PC is broken) but I haven't activated it yet. Can anyone of you guys "transfer" that license to other account?
Thanks in advance
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Re: Possible license transfer to other account?

Postby Oleg » Sun Jun 28, 2015 10:12 pm

I've enabled you an option to transfer license. You can send it onto any other account manually.
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Re: Possible license transfer to other account?

Postby Angus94 » Sat Aug 08, 2015 4:07 am

i have recently purchased a new system, now running 64 bit with win7pro. can my current license be transferred to my new system, as the old system is now not being used any more. i have added the new platform ID to my account


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Re: Possible license transfer to other account?

Postby Oleg » Sat Aug 08, 2015 4:32 am

Revoke license and activate it for your new platform ID. Revocation is : click on (?) icon, tick [v] option and press "Revoke". Then you can delete your old platform ID.
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Re: Possible license transfer to other account?

Postby Angus94 » Mon Aug 17, 2015 2:16 pm

well i managed to revoke the previous license, but for some reason, i only have 5 days left on my trial for the new platform ID, my actually license days left hasnt moved over. not sure how to do this, its such a mission to complete


does the trial period/license had to finish before the 2 year license activates?
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Re: Possible license transfer to other account?

Postby Oleg » Mon Aug 17, 2015 11:20 pm

License revocation does not put it on hold. it's solely for detaching license from platform (to be able to activate it on another platform).

You can not activate new license onto platform ID when you have another license activated for this ID. You can revoke license to activate a different license for this ID too, it is allowed.

It is also recommended to remove CodeLib.zmx files (both of them) from ZModeler3\Shared folder prior to installing new license key. Start ZModeler and let it update (it will download empty license file), restart and activate ZModeler with new license key. then restart again.
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Re: Possible license transfer to other account?

Postby Angus94 » Tue Aug 18, 2015 1:34 am

ive just run the program and allowed it to update, now i get these error messages.

this program is a nightmare
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Re: Possible license transfer to other account?

Postby Oleg » Tue Aug 18, 2015 1:52 am

unpack zmodeler files into a folder C:\Program Files (x86)\ZModeler3, start with administrative privileges.
Set antialiasing to 4 if problem persist.
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Re: Possible license transfer to other account?

Postby Angus94 » Tue Aug 18, 2015 5:09 pm

i followed your instructions and got all that sorted out, seems to be running fine now, but i still only have 4 days left of the trial and not the 30 odd days left of the original 2 year license, i have revoked the license from the previous platform ID and nothing seems to be transferring over to this new platform.


just noticed, ive been using zmodeler in 1 form or another for 9 years now.
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Re: Possible license transfer to other account?

Postby Angus94 » Thu Aug 20, 2015 4:02 am

i cant even import ISI gmt files that i make myself
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Re: Possible license transfer to other account?

Postby Oleg » Thu Aug 20, 2015 7:49 am

I don't see your license to be activated on your new platform at the moment. send me a PM with screenshot of your current platform's License Information window.

Also, do you see a license key there straight after restarting ZModeler, or it appers there after "checking online" message?
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Re: Possible license transfer to other account?

Postby Angus94 » Sun Aug 30, 2015 6:46 pm

just thought i'd mention, my current license standing shows 30 days left, all looks ok license wise anyway
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