Can't validate the license

Troubleshooting and guides for managing your ZModeler3 account and licenses.

Moderator: Oleg

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cristian11
Posts: 1
Joined: Sun Mar 31, 2013 1:25 am

Can't validate the license

Post by cristian11 »

Hi, I've got a 14 days trial version of the software but I can't validate it.
When I'm in Zmod3, under the "Help" and "License" page it tells me: Validation - Failed even if I have the product key.
What can I do?
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Oleg
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Posts: 14045
Joined: Fri Feb 06, 2004 3:54 am
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Re: Can't validate the license

Post by Oleg »

login to your account, locate your license on "My licenses" tab, press "Validate" button on license panel and copy validation key.
Open ZModeler's License Information window and press "Shift" key for 2-3 seconds. then restart ZM.

Alternatively, configure an automatic online validation.
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