I can't buy License

Troubleshooting and guides for managing your ZModeler3 account and licenses.

Moderator: Oleg

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Fraor
Posts: 5
Joined: Tue Oct 21, 2014 12:57 am

I can't buy License

Post by Fraor »

Hello Oleg. Why I can't buy any license on Zmodeler 3 ?
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Oleg
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Joined: Fri Feb 06, 2004 3:54 am
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Re: I can't buy License

Post by Oleg »

You've placed an order and cancelled payment process. The order was left as pending and new orders can't be placed until pending order is deleted. I've deleted it on your account, so you can purchase a license now.
Fraor
Posts: 5
Joined: Tue Oct 21, 2014 12:57 am

Re: I can't buy License

Post by Fraor »

I still can't buy a license. Paypal show me this error http://s13.postimg.org/nyxgtvltj/Clipboard02.jpg
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Oleg
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Re: I can't buy License

Post by Oleg »

This seems to be PayPal-related. I can suggest to logout at PayPal first, then process the license ordering again. I can only reach the page where PayPal purchase is on the left side (ZModeler3 license 1 month etc.) and PayPal login on the right side. As can't buy an item of myself I don't move father, but I think it works fine, as there was a successful payment few hours ago.
Fraor
Posts: 5
Joined: Tue Oct 21, 2014 12:57 am

Re: I can't buy License

Post by Fraor »

I can't still buy a license by PP. Still the same error.
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Oleg
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Re: I can't buy License

Post by Oleg »

Make a regular "Send money" transfer via PayPal to oleg@zmodeler2.com
Fraor
Posts: 5
Joined: Tue Oct 21, 2014 12:57 am

Re: I can't buy License

Post by Fraor »

I can't send U money, beacause only paid via Ur www.
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