I can't buy License

Troubleshooting and guides for managing your ZModeler3 account and licenses.

Moderator: Oleg

I can't buy License

Postby Fraor » Sat May 30, 2015 9:27 pm

Hello Oleg. Why I can't buy any license on Zmodeler 3 ?
Fraor
 
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Re: I can't buy License

Postby Oleg » Sat May 30, 2015 10:30 pm

You've placed an order and cancelled payment process. The order was left as pending and new orders can't be placed until pending order is deleted. I've deleted it on your account, so you can purchase a license now.
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Re: I can't buy License

Postby Fraor » Sat May 30, 2015 10:55 pm

I still can't buy a license. Paypal show me this error http://s13.postimg.org/nyxgtvltj/Clipboard02.jpg
Fraor
 
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Joined: Tue Oct 21, 2014 12:57 am

Re: I can't buy License

Postby Oleg » Sat May 30, 2015 11:08 pm

This seems to be PayPal-related. I can suggest to logout at PayPal first, then process the license ordering again. I can only reach the page where PayPal purchase is on the left side (ZModeler3 license 1 month etc.) and PayPal login on the right side. As can't buy an item of myself I don't move father, but I think it works fine, as there was a successful payment few hours ago.
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Re: I can't buy License

Postby Fraor » Tue Jun 09, 2015 8:42 pm

I can't still buy a license by PP. Still the same error.
Fraor
 
Posts: 5
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Re: I can't buy License

Postby Oleg » Tue Jun 09, 2015 9:00 pm

Make a regular "Send money" transfer via PayPal to oleg@zmodeler2.com
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Re: I can't buy License

Postby Fraor » Tue Jun 09, 2015 9:06 pm

I can't send U money, beacause only paid via Ur www.
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