Hi Oleg,
Tonight, my friend purchase a license for his platform ID.
And before, I helped him to purchase 1 year license in my own account.
And now, he want purchase by himself.
So I disconnected his ID in my account, his platform ID is: RRZQC-PT.
And then, a dialogue window popup, it says this ID is in black-list and can not use anymore.
This is so strange....
Now, the paltfrom ID RRZQC-PT will become PRZQC-PT automatically when my friend type it in his account.
The first letter "R" become "P".....
Can you help me to check it and remove the ID RRZQC-PT out of the black list?
So my friend can assign the license to his ID.
My friend's account in ZM3.com is "se7enmoon", he just registered his account tonight.
Thank you.
Platform ID in blacklist, help~~
Moderator: Oleg
Re: Platform ID in blacklist, help~~
I've submitted this platform onto an account you've specified.
The ID should not change when it is submitted onto an account, I guess your friend mistype ID value when submitting it.
The ID should not change when it is submitted onto an account, I guess your friend mistype ID value when submitting it.
Re: Platform ID in blacklist, help~~
I think so.Oleg wrote:I've submitted this platform onto an account you've specified.
The ID should not change when it is submitted onto an account, I guess your friend mistype ID value when submitting it.
Thanks for help, Oleg~
His ID is ok now~