Platform ID in blacklist, help~~

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Moderator: Oleg

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Yoha
Posts: 99
Joined: Fri Jun 05, 2015 4:57 pm
Location: China

Platform ID in blacklist, help~~

Post by Yoha »

Hi Oleg,

Tonight, my friend purchase a license for his platform ID.
And before, I helped him to purchase 1 year license in my own account.
And now, he want purchase by himself.

So I disconnected his ID in my account, his platform ID is: RRZQC-PT.
And then, a dialogue window popup, it says this ID is in black-list and can not use anymore.
QQ图片20180618214111.png
QQ图片20180618214111.png (7.83 KiB) Viewed 4997 times
This is so strange....

Now, the paltfrom ID RRZQC-PT will become PRZQC-PT automatically when my friend type it in his account.
The first letter "R" become "P".....

Can you help me to check it and remove the ID RRZQC-PT out of the black list?
So my friend can assign the license to his ID.
QQ图片20180618214456.png
QQ图片20180618214456.png (8.23 KiB) Viewed 4997 times
My friend's account in ZM3.com is "se7enmoon", he just registered his account tonight.

Thank you.
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Oleg
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Re: Platform ID in blacklist, help~~

Post by Oleg »

I've submitted this platform onto an account you've specified.

The ID should not change when it is submitted onto an account, I guess your friend mistype ID value when submitting it.
User avatar
Yoha
Posts: 99
Joined: Fri Jun 05, 2015 4:57 pm
Location: China

Re: Platform ID in blacklist, help~~

Post by Yoha »

Oleg wrote:I've submitted this platform onto an account you've specified.

The ID should not change when it is submitted onto an account, I guess your friend mistype ID value when submitting it.
I think so.

Thanks for help, Oleg~
His ID is ok now~ :D
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