Update required. (Error Parsing XML issue)

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Oleg
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Update required. (Error Parsing XML issue)

Post by Oleg »

Due to an upgrade at the server for zmodeler3.com website, the server is no longer accessible for the ZModeler3 application. This issue affects both updates checking and license download/verification. In particular, this issue causes the following message to appear in a log bar of ZModeler:


Error parsing updates XML
> XMLParse error #2. Line 1 col 49 file:ParseService.cpp line:117


An appropriate changes have been made, but they can't be downloaded via regular updates download inside ZModeler. That is why, you should re-download ZModeler from the website to reinstall ZModeler (you can backup and restore your ZModeler3_profile.xml to retain all your settings).

Alternatively, you can replace the NetworkService.zms file in "Services" folder of ZModeler from either downloaded package, or from an attached ZIP file (mind to pick the proper version: 32 bit or 64 bit).
Attachments
NetworkService_64bit.zip
64-bit version of plugin.
(106.78 KiB) Downloaded 1066 times
NetworkService_32bit.zip
32-bit version of plugin
(102.09 KiB) Downloaded 618 times
TralerTresh
Posts: 2
Joined: Wed May 08, 2019 12:09 am

Re: Update required. (Error Parsing XML issue)

Post by TralerTresh »

That worked, thanks so much!
alexakakhaos
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Joined: Fri Jun 15, 2018 1:14 pm

Re: Update required. (Error Parsing XML issue)

Post by alexakakhaos »

Many thanks. Works again :)
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Oleg
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Re: Update required. (Error Parsing XML issue)

Post by Oleg »

I see your issue resolved to the moment?
Mohitvermaji51
Posts: 1
Joined: Sat Jan 02, 2021 9:56 pm

Re: Update required. (Error Parsing XML issue)

Post by Mohitvermaji51 »

i am facing a same error but i don't know how to solve...can anyone here can tell me how to solve... mybk-experience.onl mc-d.uno
Last edited by Mohitvermaji51 on Sat Jan 09, 2021 10:11 pm, edited 1 time in total.
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Oleg
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Re: Update required. (Error Parsing XML issue)

Post by Oleg »

getting the most recent ZModeler version, unpacking it into a folder on drive D: if possible (or at least to C:\Program Files folder), adding ZModeler folder to exclude/white list of your antivirus and running ZModeler as Administrator.

Steps above are generally the only solution for ZModeler to run smooth. There is no outage at the server currently.
Jhl500
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Joined: Thu Jan 07, 2021 4:36 pm

Re: Update required. (Error Parsing XML issue)

Post by Jhl500 »

Could someone please activate my account as I’m
Not receiving an email to activate it
My user name is jhl500
Thanks
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Oleg
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Re: Update required. (Error Parsing XML issue)

Post by Oleg »

ZModeler3 account does not require activation, it is active since creation.

You can add your computer ID (Platform ID) on "My computers" page. Your platform ID is shown in ZModeler on "License Information" page of "About" window.

Then you can purchase a paid license (or activate a trial license) on "My licenses" page.
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