Hello. The properties window is probably out of screen bounds. This happens on multiple monitors layout or when you change desktop resolution. I advise to open ZModeler3_profile.xml file in any text editor, locate there branch "Material Properties" and change settings to something like on ...

This is not an invoice, I do see your payment (transaction) but the status of transaction is still "Pending" and no funds were sent to my account. Take a look at transaction history on your Visa card - was it debited or there is a hold on funds associated with this transaction? I have neve...

when you black-list platform ID, you can add it again (it restores from black list) and use it normally. There are no constrains here. Platform removal will delete trial license and it will never get restored. However, if you had license key installed in ZModeler and removed platform ID, it is stron...

I paid for the 2 yr license and already created the account but cannot find my platform ID by going to license information tab. Any idea how I can get to the tab? Your platform ID has a license activated in web account. Also, your platform ID has logged in to license server today. In most of cases ...

Have you got your receipt from PayPal after purchase? What was your payment method - can you check whether you were debited or not?

It can be used. you just need to activate license for your platform ID.
Also, in ZModeler specify your account name and platform password. Assign password onto your platform ID again in web account on "My computers" page. The rest looks OK to me.

Hello. Your payment was not yet cleared by PayPal (most likely they have not got your funds yet) due to an insufficient or blocked funds on your card. Or, if you have used any other payment method, the funds might not have been credited yet to PayPal, so license is not issued for your purchase. Some...

if you have specified your e-mail on settings page, then specify your account name and e-mail on "lost password" page. If you have not assigned any e-mail, you can't recover password. It's preferable to let browser save the password. if you have ever made a purchase, you can specify me you...

are you sure you have updated ZModeler? the "characters_basic" should not get loaded as "Color" shader. The updated plugin version is 3.3.0.299

Unfortunately, no free option available.

On your screenshot of "License Information" window there is no license key installed. Where you see your platform ID - there should be license key under it and another row lower "Verification: revalidate in .... days". Edit: You have used trial license for your platform ID on ano...

if I'm not mistaken, the opacity/transparency level on "lightsemissive" game's shader is controlled by main texture's alpha channel. Take a look where on this texture the DRL are mapped (using Edit UV tool in ZModeler in "Keep old mapping" mode) - then open UV Mapper window and c...

If you have a Help\About window with "Product Information", "License Information" and "Account Setup" pages there, then ZModeler has started properly and everything is OK. You need to install license key in ZModeler to unlock Import/Export service.

oh... then everything is absolutely ok. ZModeler has started properly and loaded modules fine. Once you install license key, it will unlock import/export service in ZModeler.

...it is in the material browser under "User Defined Properties". As long as you don't delete it there, it will always be exported. Exactly. There is no export condition for "shadowmap_bias" parameter to appear in any exported material file: it is solely driven by user-defined p...

Do you have a Help\About window in ZModeler?
If you do, then you need a license key installed properly to get ImportExport service.

Hello.
Check this topic, may be it will give some hints:
viewtopic.php?t=14245

send me the smallest .z3d file that gives this error on open.

Was there any new updates? I have 1.47 base unpacked and every "shadowonly" material in an automat folder has "shdowmap_bias : 0.0000" row in it.

select polygon(s) and press 'Del' button.

Get an update. I don't have the game or game files to test, so I just made the material files to be loadable (prevent error on import/export).

In most of cases, Surface\Normals\Calculate tool should gives a good result. However, if surface topology is inaccurate there (e.g. vertices from different surfaces are welded together), normals calculation could give bad result. Also, when you deal with a piece of geometry 10-20K of vertices (for e...

There are no other fixes at the moment. I can advise to change application properties on zmodeler3.exe file itself to be "Run as Administrator" and may be change "Compatibility" to windows 8.1 or something like this. Other users reported that ZModeler has refused to run fine for ...

hello.
ZModeler2 product is no longer evaluating, so no updates or fixes could be supplied.
Try setting program compatibility to windows 7 on zmodeler2.exe properties.