Search found 5830 matches

by Oleg
Sat Jan 28, 2023 12:26 pm
Forum: Grand Theft Auto V
Topic: Shadows changing texture color on weapon
Replies: 2
Views: 14

Re: Shadows changing texture color on weapon

most likely you have used a shader with bump-map and the bump texture is bad causing shading to give artifacts. Put plain RGB {128, 128, 255} texture instead of BUMPMAP texture and take a look whether it gives any effect or not.
by Oleg
Sat Jan 28, 2023 12:23 pm
Forum: Tech support (forum, account, licenses)
Topic: account lost/removed?
Replies: 1
Views: 17

Re: account lost/removed?

I've refunded your purchase on account timotheusgrace@yahoo.com as you have bad platform ID on this account. Your correct platform ID is on account mack1k and you seem to have purchased license there too. I've checked your license there and it should get activated fine now. If you need further assis...
by Oleg
Fri Jan 27, 2023 2:21 am
Forum: ZModeler3 Account and Licenses
Topic: Unable to activate license
Replies: 1
Views: 96

Re: Unable to activate license

Give it a try today please, it should work fine now.
by Oleg
Wed Jan 25, 2023 5:03 am
Forum: ZModeler3 Account and Licenses
Topic: License Stacking Days
Replies: 3
Views: 130

Re: License Stacking Days

Once your license expires, your platform ID will be able to get new license activated for. You will need to activate your new license manually and install new license key in ZModeler. You can assign platform password on "My computers" page. If you have password assigned on platform and set...
by Oleg
Wed Jan 25, 2023 1:26 am
Forum: ZModeler3 Account and Licenses
Topic: License Stacking Days
Replies: 3
Views: 130

Re: License Stacking Days

You can have only one license active for platform ID at a time. If your old license still has days on it, you can use it up to expiration. Once it expires, you can activate your new license. Currently, your new license is not yet activated and can stay in web account for as long as needed, its days ...
by Oleg
Tue Jan 24, 2023 4:56 pm
Forum: Tech support (forum, account, licenses)
Topic: Account Removed/ Lost?
Replies: 2
Views: 85

Re: Account Removed/ Lost?

Nope, your account is named "OfficialD3PO" and it is still available. You have last time logged there on 9th of January 2023. Also, you have a license there still running with 12 days on it. Your platform ID has logged in to validate license on Jan 21st, so it looks like platform password ...
by Oleg
Tue Jan 24, 2023 4:05 pm
Forum: Tech support (forum, account, licenses)
Topic: PlatformID already in use
Replies: 120
Views: 60745

Re: PlatformID already in use

assign password onto your platform ID in web account on "My computers" page. Specify this password alongside with your account name in ZModeler on "Account Setup" page. Restart ZModeler as Administrator. Once you see in web account on My computers page info of your platform ID wi...
by Oleg
Tue Jan 24, 2023 2:07 pm
Forum: Tech support (forum, account, licenses)
Topic: PlatformID already in use
Replies: 120
Views: 60745

Re: PlatformID already in use

Added platform ID onto your account.
by Oleg
Tue Jan 24, 2023 2:50 am
Forum: Tech support (forum, account, licenses)
Topic: PlatformID already in use
Replies: 120
Views: 60745

Re: PlatformID already in use

specify your account name and platform ID, I'll check it up.
Platform IDs are not absolutely unique, so it happens from time to time that IDs on different computers match.
by Oleg
Mon Jan 23, 2023 10:45 am
Forum: ZModeler3 General discussion
Topic: Part not showing up when UV Mapping
Replies: 1
Views: 148

Re: Part not showing up when UV Mapping

redo uv-mapping for this fragment. it is probably already mapped to purple area, so it should appear there. Or you want to re-create mapping for it with "Generate new" mode of Edit UV tool. In an error message Detach tool tells you that you have selected all polygons in an object. You can'...
by Oleg
Sun Jan 22, 2023 8:40 am
Forum: Tech support (forum, account, licenses)
Topic: license and accound not working
Replies: 5
Views: 106

Re: license and accound not working

Since the discussed web account has a paid license on it, I can't provide any details on forum to a guest-posting user. Reach me out via e-mail and I'll send you a temporary password. Mind to contact me from jonas.**********.jp***@gmail.com address, so I'm assured you are the owner of the discussed ...
by Oleg
Sun Jan 22, 2023 6:51 am
Forum: ZModeler3 General discussion
Topic: Help with 'break' tool
Replies: 2
Views: 133

Re: Help with 'break' tool

there seems to be an error in a mesh topology that causes tool application to fail. I advise to get rid of this object as soon as possible. Try "Cleanup" tool on it and if it doesn't make things better, redo this object. Before deleting it, you can toggle "Snapping" and "Sna...
by Oleg
Sun Jan 22, 2023 5:31 am
Forum: Tech support (forum, account, licenses)
Topic: license and accound not working
Replies: 5
Views: 106

Re: license and accound not working

Hello. Your ZModeler account name is ProxyFFS and it is associated with e-mail jonas.**********.jp***@gmail.com You can use these details to recover account password. Note, since you use GMail mailbox, mind to check "Spam/Junk" box, as automatic password recovery e-mail is likely to get fi...
by Oleg
Sat Jan 21, 2023 2:41 pm
Forum: Tech support (forum, account, licenses)
Topic: No Trial License in Account
Replies: 6
Views: 1692

Re: No Trial License in Account

yeah same here, no trial available for my account mind to specify account name and platform ID when you post of missing trial license. Platform IDs are not absolutely unique, it is quite possible another computer with the same ID has used trial license, so web account does not give you trial licens...
by Oleg
Sat Jan 21, 2023 3:18 am
Forum: Grand Theft Auto V
Topic: import two models with the correct textures
Replies: 1
Views: 93

Re: import two models with the correct textures

do you mean the issue of textures having the same file/name but being a different inside? If texture names are different, i advise to toggle off "reuse materials" option, so material in scene matching by name will not be used on import and new materials for imported model are created fully...
by Oleg
Fri Jan 20, 2023 11:58 am
Forum: Tech support (forum, account, licenses)
Topic: Payment for licence is still pending
Replies: 17
Views: 1355

Re: Payment for licence is still pending

it is not black-listed.
by Oleg
Fri Jan 20, 2023 11:31 am
Forum: Tech support (forum, account, licenses)
Topic: Payment for licence is still pending
Replies: 17
Views: 1355

Re: Payment for licence is still pending

There was an update of payment back end with upgraded PayPal integration in December. They have supplied a new API that seems to cause problems I've got no idea how to fix. Some users report having this "pending/approval" issue but in most of cases they have resolved it by logging out of P...
by Oleg
Fri Jan 20, 2023 9:15 am
Forum: Tech support (forum, account, licenses)
Topic: Payment for licence is still pending
Replies: 17
Views: 1355

Re: Payment for licence is still pending

what web browser do you use? have you tried to refresh ZModeler web account page with Ctrl+F5?
by Oleg
Fri Jan 20, 2023 8:53 am
Forum: Tech support (forum, account, licenses)
Topic: Payment for licence is still pending
Replies: 17
Views: 1355

Re: Payment for licence is still pending

Do you have in web account "Pay with debit/credit card" button? Does this work for you?
by Oleg
Fri Jan 20, 2023 4:59 am
Forum: Tech support (forum, account, licenses)
Topic: Payment for licence is still pending
Replies: 17
Views: 1355

Re: Payment for licence is still pending

give it a try again please, from the very beginning, and let me know whether something has changed or not.

Mind, when you press "PayNow with PayPal" a pop-up window should appear with log in to pay pal account page. It should not appear as already "logged-in".
by Oleg
Thu Jan 19, 2023 2:56 pm
Forum: Tech support (forum, account, licenses)
Topic: Payment for licence is still pending
Replies: 17
Views: 1355

Re: Payment for licence is still pending

Log in to PayPal in another browser tab and log out. Then close browser tab with PayPal. Now log in to your ZModeler account and make a purchase again.
by Oleg
Tue Jan 17, 2023 10:36 am
Forum: Grand Theft Auto V
Topic: GTA V character (Player, NPC) modding
Replies: 1069
Views: 458438

Re: GTA V character (Player, NPC) modding

rename "skel_head [COL]" to "SKEL_Head [COL]".
and always pay attention to a error/warning log on export. there should be no errors or warnings there at all.
by Oleg
Tue Jan 17, 2023 10:25 am
Forum: ATS and ETS2 by SCS Software
Topic: export path multiple files
Replies: 3
Views: 156

Re: export path multiple files

I see. The "Browse for folder" is about to be reconsidered in newer versions and will provide more modern look with "places" bar for quicker navigation.
by Oleg
Tue Jan 17, 2023 9:34 am
Forum: ATS and ETS2 by SCS Software
Topic: export path multiple files
Replies: 3
Views: 156

Re: export path multiple files

the drop-down list on the left should remember the last few paths for quick selection.
by Oleg
Tue Jan 17, 2023 6:32 am
Forum: Grand Theft Auto V
Topic: GTA V character (Player, NPC) modding
Replies: 1069
Views: 458438

Re: GTA V character (Player, NPC) modding

nope, this way you will mess the skeleton. do not delete any skeleton bones. the "skel_head [COL]" object should be a child of SKEL_head bone (which, in a run, is a child of "SKEL_Neck1" on this chain: "SKEL_Spine2" -> "SKEL_Spine1" -> "SKEL_Spine0" ...