Email registered previously, forgot username

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Expand view Topic review: Email registered previously, forgot username

Re: Email registered previously, forgot username

by RickoS » Tue Dec 13, 2022 12:06 pm

I didn't have that option anyways, i've purchased Zmod License with Turkey region, i only paid +£3 than the original price i would get so not gonna moan about it. thanks for helping out at-least.

Re: Email registered previously, forgot username

by Oleg » Tue Dec 13, 2022 11:00 am

your situation made me wonder, why PayPal does not offer the instant payment anymore. After few hours of digging in the issue, I managed to make the "Pay by card" option available on ZModeler license purchase page. It should work fine and allow to make a payment with card. You don't need to pick "Turkey" as your region to use debit/credit card as your payment method.

Re: Email registered previously, forgot username

by RickoS » Tue Dec 13, 2022 8:20 am

i would prefer using Turkey region, could you just tell me the total of 3 months payment for £ GBP of Turkey region please?

Re: Email registered previously, forgot username

by Oleg » Tue Dec 13, 2022 8:08 am

when PayPal window opens, there is a link "Try another way", then "Create an account" where you can specify your card details. If I'm not mistaken, this will create an account with e-mail and phone number attached to it.

If the above does not work for you, specify "Turkey" as your region. You will be redirected to BMT Micro Inc. page to complete payment. The price will be higher, but I don't have another option.

Re: Email registered previously, forgot username

by RickoS » Tue Dec 13, 2022 6:14 am

Hello it's me again from earlier, i was wondering if i can pay for zmodeler license with a VISA card? im in europe and my paypal has been blocked and no way to get unblocked....

Re: verified failed

by Oleg » Thu Dec 01, 2022 2:02 pm

ClixDevelopment wrote: Thu Dec 01, 2022 1:51 pm When it verified it failed
then it is not verified. The same I see on your web account - your platform ID HSW8B-2Z has not logged in to license server since November 29th. Are we talking about this one platform ID ?

Reboot your computer, run ZModeler as Administrator, close "About" window. Does ZModeler able to check for updates? The spinning circle icon in the bottom of ZModeler window should stop spinning in few seconds with "OK" icon. If it does, open About -> Account Setup. Specify your account name (case sensitive) and platform password 123456. Press OK and close ZModeler.

Log in to your web account, pick your platform ID on "My computers" page. Type password 123456, press Submit.

Run ZModeler as Administrator. License Information window will open. Do nothing there, give ZModeler 3-10 seconds, it should download your trial license key and validate it. Press OK and restart ZModeler.

verified failed

by ClixDevelopment » Thu Dec 01, 2022 1:51 pm

When it verified it failed

Re: Email registered previously, forgot username

by Oleg » Thu Dec 01, 2022 1:44 pm

You will not see any connection at all. Assign password in web account and set this password in ZModeler too. Press OK and restart ZModeler as Administrator.

Upon restart, "License Information" window will open and ZModeler should download/validate your license key.

You can check whether ZModeler was able to reach license server or not by opening "My computers" page in web account and picking your platform ID there. The "Last activity" should be "December 1st". Currently, it is Novermber 29th.

Re: Email registered previously, forgot username

by Guest » Thu Dec 01, 2022 1:37 pm

Like i type my platform password in zmodeler and it does not connect to it

Email not going though

by ClixDevelopment » Thu Dec 01, 2022 1:29 pm

Thing is i still don't get a email go though, and it does not connect to zmodeler

Re: Email registered previously, forgot username

by Oleg » Thu Dec 01, 2022 1:23 pm

e-mail is not related to validation. account is active and operating without e-mail at all.
Your platform ID has logged in to license server a couple of days ago, so I assume ZModeler is able to reach license server from your computer. I advise to assign password onto your platform ID in web account again and refresh this password in ZModeler. Then restart ZModeler and it should redownload or revalidate your license key automatically.

You can check whether ZModeler does this or not by checking the "Last activity" entry in web account on "My computers" page for your platform ID.

Re: Email not coming though

by ClixDevelopment » Thu Dec 01, 2022 1:17 pm

I Don't get a email so i can't verify, would u be able to help

Re: Email registered previously, forgot username

by Oleg » Sun Nov 27, 2022 11:50 am

you are welcome.

Re: Email registered previously, forgot username

by Guest » Sun Nov 27, 2022 11:46 am

i haven't received my email when i requested for password reset, but i have managed to login successfully, i will save the password on a notebook or something, thank you so much.

Re: Email registered previously, forgot username

by Oleg » Sun Nov 27, 2022 11:36 am

Got one:

RickoS
with email: j*******w@gmail.com

Try these details to recover password (mind to check Spam/Junk box).
If recovery e-mail does not arrive in 5-10 minutes after reset, write me back here.

Re: Email registered previously, forgot username

by Guest » Sun Nov 27, 2022 11:29 am

i looked back on my email and is says "Zmodeler Licence..." and it says it has added my email ....gmail.com

i have attached a full name to my account: Ricko Singleton

see if that helps, if not try all my emails

----
----
----

Or look for any usernames that starts with Ricko and maybe see if any has 3-4 number at the end. i have bought 3x 90 days License before and 1 of them is still valid with possibly 15+ days left.

Re: Email registered previously, forgot username

by Oleg » Sun Nov 27, 2022 10:45 am

RickoS4076 wrote: Sun Nov 27, 2022 10:42 am Hello, my PC is broken and im trying to get zmodeler on borrowed laptop but i can't login, i think my username is RickoS4076 but when i try every password i possible know, it won't let me login, i have registered before, i can't check my platform ID as my pc is broken but heres my email atleast.

if any admins could tell me the password and my username i have registered, that would be helpful please.
None of these give any result. There were no license purchase with the given e-mail either. If you have paid license running on your account for an old ID, specify an e-mail you've used on purchase, so I could locate the payment. Otherwise, it is OK to create a new account.

Re: Email registered previously, forgot username

by RickoS4076 » Sun Nov 27, 2022 10:42 am

Hello, my PC is broken and im trying to get zmodeler on borrowed laptop but i can't login, i think my username is RickoS4076 but when i try every password i possible know, it won't let me login, i have registered before, i can't check my platform ID as my pc is broken but heres my email atleast.

email: ------

if any admins could tell me the password and my username i have registered, that would be helpful please.

Re: Email registered previously, forgot username

by Oleg » Mon Oct 31, 2022 12:19 am

You seem like created a new account already?
I've blocked your paid license on old account and added extra 13 days to the newly-purchased license on your new account. You should activate license again and install new license key in ZModeler.

Re: Email registered previously, forgot username

by lostsabine » Sun Oct 30, 2022 11:49 pm

i forgot my username can u bright it to me?
email : sabine_satan@hotmail.com

Re: Email registered previously, forgot username

by Oleg » Sun Aug 14, 2022 7:07 am

Guest wrote: Sun Aug 14, 2022 4:50 am platform id RDJ8X-RN if that helps
Your account name: barry-74
There were no e-mail set on your profile. I've set the e-mail that was on your purchase (the one with paypal in address).

Re: Email registered previously, forgot username

by Guest » Sun Aug 14, 2022 4:50 am

platform id RDJ8X-RN if that helps

Re: Email registered previously, forgot username

by unknown » Sun Aug 14, 2022 4:46 am

forgot my username with licnice key i have too many emails and cant remeber which on it is should be one of these:

barry.**********
barry.a.********
barry.********l

Re: Email registered previously, forgot username

by Oleg » Mon Apr 11, 2022 9:46 am

gary.jones wrote: Mon Apr 11, 2022 4:34 am I forgot my username, email is gary.jones140310@gmail.com I purchased a license key on 11/04/2022, I know my password, don't know platform id
it's "gary.jones"

Re: Email registered previously, forgot username

by gary.jones » Mon Apr 11, 2022 4:34 am

I forgot my username, email is gary.jones140310@gmail.com I purchased a license key on 11/04/2022, I know my password, don't know platform id

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