by Oleg » Thu Feb 18, 2021 8:24 pm
I assume you've copied license key in web account and used "Shift" key to transfer license key into ZModeler? Unfortunately, you can not install trial license key this way, since ZModeler still requires your trial key to be verified/validated and this can be done automatically only. Also, your platform ID has still never logged in to license server, so I suppose your network configuration is not good or something is blocking ZModeler from reaching *.zmodeler3.com
In most of cases, when you assign new password and running ZModeler as Administrator is enough for ZModeler to do an online check. Turning off antivirus can help too if you have network access problem in ZModeler.
Also, as a quick test, remove "Codelib.zmx" file in "Shared" folder and restart ZModeler - you should see a green down-arrow icon in the bottom of ZModeler window - meaning ZModeler was able to reach updates server and see a missing file on your configuration that could be downloaded. press green down arrow to download it. If you don't see green down arrow icon, ZModeler is unable to reach updates server and you will be unable to install trial license until you solve this network problem. Make sure to restore "codelib.zmx" file in "Shared" folder (e.g. unpack it from ZModeler3_x64.zip" package).
If still can't solve the issue, I afraid paid license is the only option then. Even more, it is advised to get at least 90-days license, so your offline verifications could last for much longer. ZModeler can work offline with paid license only.
I assume you've copied license key in web account and used "Shift" key to transfer license key into ZModeler? Unfortunately, you can not install trial license key this way, since ZModeler still requires your trial key to be verified/validated and this can be done automatically only. Also, your platform ID has still never logged in to license server, so I suppose your network configuration is not good or something is blocking ZModeler from reaching *.zmodeler3.com
In most of cases, when you assign new password and running ZModeler as Administrator is enough for ZModeler to do an online check. Turning off antivirus can help too if you have network access problem in ZModeler.
Also, as a quick test, remove "Codelib.zmx" file in "Shared" folder and restart ZModeler - you should see a green down-arrow icon in the bottom of ZModeler window - meaning ZModeler was able to reach updates server and see a missing file on your configuration that could be downloaded. press green down arrow to download it. If you don't see green down arrow icon, ZModeler is unable to reach updates server and you will be unable to install trial license until you solve this network problem. Make sure to restore "codelib.zmx" file in "Shared" folder (e.g. unpack it from ZModeler3_x64.zip" package).
If still can't solve the issue, I afraid paid license is the only option then. Even more, it is advised to get at least 90-days license, so your offline verifications could last for much longer. ZModeler can work offline with paid license only.