by Oleg » Sun Feb 27, 2022 8:43 am
Leonardouu wrote: ↑Sun Feb 27, 2022 7:44 am
I've tried everything but my license doesn't activate, I'm afraid I spent money for nothing, I've done everything, I held shift, I did the activation online and nothing to activate my license, it always stays as ''failed''.
You currently have trial license activated for your platform ID. Trial license can only be installed in automatic mode. You can't "copy and shift" validation key for trial license. I've paused your trial license and reset it back to 15 days.
Activate it again. Then assign password like 123456 onto your platform ID on "My computers" page. Run ZModeler as Administrator, open "Account Setup" page, specify your account name and platform password 123456. Press OK and restart ZModeler as Administrator. License Information window will appear and you should get your license key downloaded and validated automatically.
Reply here if still no luck. Don't use "copy and shift" currently, If the specified above done right, everything should work fine.
Also, take a look at the lower part of ZModeler's window - there is a spinning circle icon there ("checking for updates.."). If it stop spinning with blue "OK" icon or green "Down arrow" icon, then ZModeler is able to reach updates server and should be able to reach license server too. If you see it spinning and it doesn't stop in half a minute, then ZModeler can't reach updates/license server and automatic method will not work on your computer.
If the above is your case, activate paid license and install it with "copy+shift" method. Then install validation key with "Copy+Shift" method right after you get the "Verification: Failed". The "Validate" button is available on paid license only, so this paragraph is for paid license only.
[quote=Leonardouu post_id=66035 time=1645983862]
I've tried everything but my license doesn't activate, I'm afraid I spent money for nothing, I've done everything, I held shift, I did the activation online and nothing to activate my license, it always stays as ''failed''.
[/quote]
You currently have trial license activated for your platform ID. Trial license can only be installed in automatic mode. You can't "copy and shift" validation key for trial license. I've paused your trial license and reset it back to 15 days.
Activate it again. Then assign password like 123456 onto your platform ID on "My computers" page. Run ZModeler as Administrator, open "Account Setup" page, specify your account name and platform password 123456. Press OK and restart ZModeler as Administrator. License Information window will appear and you should get your license key downloaded and validated automatically.
Reply here if still no luck. Don't use "copy and shift" currently, If the specified above done right, everything should work fine.
Also, take a look at the lower part of ZModeler's window - there is a spinning circle icon there ("checking for updates.."). If it stop spinning with blue "OK" icon or green "Down arrow" icon, then ZModeler is able to reach updates server and should be able to reach license server too. If you see it spinning and it doesn't stop in half a minute, then ZModeler can't reach updates/license server and automatic method will not work on your computer.
If the above is your case, activate paid license and install it with "copy+shift" method. Then install validation key with "Copy+Shift" method right after you get the "Verification: Failed". The "Validate" button is available on paid license only, so this paragraph is for paid license only.