by Oleg » Fri Oct 06, 2017 12:43 pm
Hi.
Your platform ID is flagged as "Never logged in yet".
I see in the bottom of ZModeler window an icon "ZModeler is up to date", meaning ZModeler was able to reach updates server to verify for updates. This is generally enough for ZM to reach license server too, so it is expected to be able to verify your license.
Ensure your account name specified in ZModeler is correct (sylel). Specify platform password 123456 and close zmodeler. open your web account, pick your platform on "My computers" page, specify password 123456 there too and press Submit. Start ZModeler and open License Information window. You should see your license key verified in few seconds.
Hi.
Your platform ID is flagged as "Never logged in yet".
I see in the bottom of ZModeler window an icon "ZModeler is up to date", meaning ZModeler was able to reach updates server to verify for updates. This is generally enough for ZM to reach license server too, so it is expected to be able to verify your license.
Ensure your account name specified in ZModeler is correct (sylel). Specify platform password 123456 and close zmodeler. open your web account, pick your platform on "My computers" page, specify password 123456 there too and press Submit. Start ZModeler and open License Information window. You should see your license key verified in few seconds.